Raamatud Harry Katzan
A Managers Guide to Service Science: A Comprehensive Guide to Service Science for Managers
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Service Science: Concepts, Technology, Management
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Foundations of Service Science: A Pragmatic Approach
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Service Concepts for Management: A Practical Approach
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Service Concepts for Management: A Practical Approach
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A Collection of Service Essays: A Practical Approach
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The Auspicious Case of the General and the Royal Family
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Life Is Good: Cases of Matt and the General
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Life Is Good: Cases of Matt and the General
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A Tale of Discovery: A Matt and the General Adventure
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A Tale of Discovery: A Matt and the General Adventure
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The Terrorist Plot: A Matt and the General Adventure
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