The construction industry is not a homogeneous one; it is characterised by its fragmented, complex and temporary project arrangements. Communicating the design intent - from initial briefing through to the actual building on site - is vital to the success of any construction project, yet a constant challenge for all concerned.

No matter how thorough the briefing, how clear the architect's drawings, or how effective the project management, problems will always arise and may lead to costly disputes if not resolved quickly and effectively. Most of the problems can be traced back to a failure to communicate clearly.

This book brings together the main management and communication issues that influence the success of construction projects. The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.

• Accessible to all participants in the construction process
• Provides clear explanations of complex issues, helping to make communication more productive
• Checklists and case studies offer practical guidance