"The current economic crisis has underlined how traditional means of managing people are no longer effective. Too many businesses underperform because they can no longer count on the commitment of their workforce. Only by treating employees as key stakeholders and engaging them will organizations be successful. This timely book provides a practical roadmap for companies to create an engaged workforce and is essential reading for all business leaders."--Professor Klaus Schwab, Founder and Executive Chairman, World Economic Forum

"This is an important contribution to leaders and managers across all types of organizations. I believe readers of this book will be more confident and better equipped to address the issues their organizations are facing."--David MacLeod, Chairman of the UK Government-sponsored Employee Engagement Task Force and co-author of the influential report to the UK Government 'Engaging for Success'

 "This book highlights in a very understandable and comprehensive way, one of the most important HR concepts of our age, 'engagement'. During difficult times, we need more than ever to engage our workforce, to get them involved and committed. This book shows how to do it, and is a 'must read' for all line managers and HR professionals."--Cary L. Cooper, CBE, Distinguished Professor of Organizational Psychology and Health at Lancaster University Management School, UK

 "A must read, timely and practical primer on how to engage any workforce - warts and all."--Will Hutton, author of Them and Us: Changing Britain - Why We Need a Fair Society, Principal at Hertford College, Oxford, UK, Weekly Columnist at The Guardian and The Observer Newspapers