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Fighting Churn with Data: The Science and Strategy of Customer Retention - Carl S Gold

inglise keel
2020-12-22
65,89 € 109,82 €

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This hands-on guide is packed with techniques for converting raw data into measurable metrics, testing hypotheses, and presenting findings that are easily understandable to non-technical decision makers. Don't let your hard-won customers vanish from subscription services, taking their money with them. In Fighting Churn with Data you'll learn powerful data-driven techniques to maximize customer retention and ... Täielik kirjeldus

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This hands-on guide is packed with techniques for converting raw data into measurable metrics, testing hypotheses, and presenting findings that are easily understandable to non-technical decision makers.

Don't let your hard-won customers vanish from subscription services, taking their money with them. In Fighting Churn with Data you'll learn powerful data-driven techniques to maximize customer retention and minimize actions that cause them to stop engaging or unsubscribe altogether.

Lisateave

Autor Carl S Gold
Kirjastaja Pearson Education
Väljalaskeaasta 2020
Kaanetüüp Pehme kaanega
EAN 9781617296529
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65,89 € 109,82 €