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Technical Knowledge for Service Advisors - Gregory Marchand

inglise keel
2015-01-30
5,88 € 9,80 €

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Saadetis 10-16 tööpäeva jooksul

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Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems ... Täielik kirjeldus

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Kirjeldus

Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.

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Autor Gregory Marchand
Kirjastaja CreateSpace Independent Publishing Platform
Väljalaskeaasta 2015
Kaanetüüp Pehme kaanega
EAN 9781507797624
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5,88 € 9,80 €