Joss Sloan is a recently widowed young woman who has thrown herself into her hobby of offering advice to strangers via her online Dear Joss show. It is her escape, her therapy, while she mourns his untimely death. A random phone call, made in error by the caller, sets off an unexpected long-distance relationship between Joss and the sexy voice from area code 808. The connection between them is undeniable, which leads her to agree to meet her mystery caller in person. Amid her budding new romance with the voice from 808, Joss discovers that her deceased husband, Michael, has a secret that connects to a mysterious key she found in his belongings. Her curiosity drives her to seek answers, but it leads her down a dangerous path she has little control over. While Joss attempts to keep her new love interest from getting involved in her dead husband's secrets, her struggle to protect him becomes increasingly tricky. Through a series of poor decisions, Joss's life becomes expendable by those leading the charge after her husband's passing. Now scrambling to ascertain whom she can trust and what she can control, Joss realizes her saving grace is the very person he has been trying hardest to protect.