Understanding Reference Transactions - Matthew L. Saxton,John V. Richardson Jr.
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The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. It provides a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided.
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Kirjeldus
The goal of this book is to improve reference service in libraries and information centers, by improving the accuracy of answering capabilities. It provides a detailed analysis of the question-answering process and methods of evaluating the completeness, usefulness, user satisfaction, and accuracy of the information provided.
Lisateave
| Autor | Matthew L. Saxton, John V. Richardson Jr. |
|---|---|
| Kirjastaja | Academic Press Inc |
| Väljalaskeaasta | 2002 |
| Kaanetüüp | Kõvakaaneline |
| EAN | 9780125877800 |