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When Consumers Complain - Arthur Best

inglise keel
1981-03-22
155,30 € 258,83 €

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This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make busi ... Täielik kirjeldus

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This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.

Lisateave

Autor Arthur Best
Kirjastaja Columbia University Press
Väljalaskeaasta 1981
Kaanetüüp Kõvakaaneline
EAN 9780231051248
Kirjuta oma arvustus
Te vaatate: When Consumers Complain
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155,30 € 258,83 €