The official guide for candidates preparing for workforce asset management professional certification, Workforce Asset Management Book of Knowledge features contributions from industry experts covering the knowledge, practices, regulations, and technologies within the domain of workforce management systems.

Edited by visionary workforce technology leader Lisa Disselkamp, this indispensable resource prepares candidates studying for certification to test not only their ability to understand the problems and issues of the workplace, but also their ability to apply appropriate and effective solutions.

This timely resource is designed to recognize and address those issues that both employers and employees face?schedules that reduce overtime and absenteeism, flags to pinpoint problems, and customizable technology to enable compliance and reduce errors. With contributions from renowned thought leaders in this field, on many aspects of labor and technology management, this book explores:

• The principles of workforce asset management
• Financial planning and return on investment
• Fatigue management and work-life balance
• Organization readiness and keeping people engaged
• Schedule flexibility options such as telecommuting and remote work
• Timecard functionality
• Data collection
• Mobile resource management
• Designing legally defensible systems and policies
• Preventing payroll leakage
• Scheduling processes and configurations
• Analytics, data, and integration
• Benchmarking and baselining labor data

The boundaries defining the workplace are no longer limited to a physical location, a set of people you can easily manage, or an information model that is defined and concrete. People, information, and tools must be dealt with even when not in close proximity. This new model increases the problems that need to be handled, while also opening up new possibilities and discoveries.

Establishing a body of generally accepted and applicable practices and standards within the industry, Workforce Asset Management Book of Knowledge is a compilation of knowledge and strategies that are scalable, easily adapted to unique situations, and user-friendly long-term. Providing insightful and pragmatic guidance, measurements, and inspiration for the first generation of Workforce Asset Management Professionals, the Workforce Asset Management Book of Knowledge is designed to equip WAM-Pros with the tools and wisdom necessary to solve pressing problems and issues in the workplace.