Raamatud Clifford L. Norman
Quality as an Organizational Strategy: Building a System of Improvement
David M. Williams, Lloyd P. Provost, Clifford L. Norman
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Quality as an Organizational Strategy: Building a System of Improvement
David M. Williams, Lloyd P. Provost, Clifford L. Norman
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Ronald D. Moen, Thomas W. Nolan, Gerald J. Langley, Lloyd P. Provost, Kevin M. Nolan, Clifford L. Norman
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Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health
Richard Margolies, Michael Maccoby, Clifford L Norman, C Jane Norman
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The QOS Field Guide: Guidance, examples, tools, methods, and exercises for using Quality as an Organizational Strategy to build a system of improvement
David M. Williams, Lloyd P. Provost, Clifford L. Norman
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