Raamatud Joseph A Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
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The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
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Mindchamps Way, The: How to Turn an Idea Into a Global Movement
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Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
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Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
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All Business Is Personal: One Medicals Human-Centered, Technology-Powered Approach to Customer Engagement
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The Mindchamps Way: How to Turn an Idea Into a Global Movement (Second Edition)
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