Raamatud Micah Solomon
The High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
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The Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Leonardo Inghilleri, Micah Solomon
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
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Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever
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Your Customer Is The Star How To Make Millennials, Boomers and Everyone Else Love Your Business
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